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|| Background      || Objectives     || Methodology & Structure || Who Should Attend ||
|| Dates & Venue || How to Enrol || Workshop Faculty ||


Superior

FRONT-LINE SUPERVISION

Þ Make Better Impact and Excel

Þ Lead Work-teams More Effectively

Þ Manage Supervisory Time Better

Þ Sharpen Problem-solving Skills

 

BACKGROUND

If the complexities in the 1990s were any indication, supervision in Workplace -2000s will be much more demanding. Front-line Executives will perform their vital managerial roles under increasingly more complex circumstances. They will be expected to deliver vastly improved performance, on several parameters, in order to satisfy their customers better.

As 'keystones in the organisational arches' , supervisors will need to develop better human relation skills in order to mobilise the efforts of their associates, who will be better educated / specialised. Further sharpening of their problem-solving skills will enable them to perform superbly.

Supervisory leadership styles will have to be more caring, enabling, inspiring and sharing, so as to align the workforce better with the Unit-goals and to evolve a customer-focussed value-adding work-culture.

OBJECTIVES

This Supervisory Development Workshop will seek to :

* Illuminate the emerging role of more value-adding supervision - for getting superb performance through people;

* Motivate supervisors to enhance their own value through better impact of their leadership;

* Illustrate emerging methodologies to invlolve the workforce - in creative problem-solving and in coping with changes;

* Gain leverage of supervisory time , so as to focus better on supervisory performance goals;

 

METHODOLOGY & STRUCTURE

The Workshop will be practice-oriented. Participants will be enabled to introspect into their current supervisory practices and to evolve their Action Plans to become more value-adding, and hence, performing superior. Exercises, films and role-plays will add value.

 

Day

Morning (0900-1300 hrs.)

Afternoon (1400-1800 hrs.)

1.

  • The supervisory challenge;
  • Supervisory functions and Principles;
  • Improving Goal-setting and Linking Skills;
  • Human Aspects of Supervision;
  • Coping with Change: A Case;
  • Leadership Styles ;
  • Better Perception & Communication: Exercises;
  • Tapping Employees’ participation: Quality Circle, Kaizen, Etc.;
  • 2.

    • Using Supervisory Time Better;
    • Creative Problem-solving Techniques & their usage;
    • Hands-on Application: Team-work on ‘Live’ Areas;
  • Team-work on ‘Live’ Problems (Contd.);
  • Developing Action Plans;
  • Groups’ Presentations;
  • Value-adding Sum-up.
  •  

    WHO SHOULD ATTEND

    Organisations will gain more by nominating 3 or more Front-line Executives - across locations and functions, viz., Production, Maintenance, Quality, Purchase, Planning, Workstudy, Projects, Sales, Etc.

    Their titles may range from Group Leader, General Foreman, Shop Engineer, Overseer & Establishment Officer to Assistant Foreman, Chargeman & Supervisor - Process / Utility / Staff Welfare / Customer Support, Etc. The best supervisors of yesteryears can greatly benefit from the Workshop.

    DATES & VENUE

    • 14 & 15 April 2003 (Mon. & Tue., 9 a.m. - 6 p.m., daily)
    • Hotel RAMA, Lavelle Road, Bangalore - 560 001

     

    HOW TO ENROL

    Organisations should forward their nominations with their payment of Workshop Fee at Rs. 2200/- per participant (Non-residential).

    All Online registrations are eligible for a discount of Rs. 200/- per participant.The Fee will stand reduced to Rs. 1,700/- per participant for 3 or more nominees.

    Payment can be made by Cheque / DD payable to ‘CRaVE Services’. Postal address - A-007, Cypress, Raheja Residency, 7th Cross, Koramangala 3rd block, Bangalore- 560 034. If sent through courier, please mention our Phone number 5110 1138, on the envelope).

    WORKSHOP FACULTY

    Dr. R.V.Gopalakrishnan will be the Faculty Leader. Valuable faculty inputs will be given by Mr. R. Sundaram.