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Supervisory Development Workshop :
"MORE VALUE-ADDING FRONT-LINE SUPERVISION" :

Duration: 3 days

Participation:   Front-line  Executives  across   functions, vested with human and/ or other resources and expected to deliver vastly improved performance to satisfy their customers.

Objectives:

*  To enable supervisors to become  more  value-adding, and hence,better
   performing;
* To help supervisors to introspect into their  current supervisory  practices and
   acquire better human  and   conceptual (problem-solving) skills.

Workshop Contents :

- The supervisory challenge : An overview;
- 'Headaches' of a supervisor: Introspections;
- The common supervisory functions and principles;
- Improving linking skills : Introspections;
- What are my role expectations? :
   Exercise on Target-setting;
- Human aspects of supervision :
   Improving teamsmanship skills;
- Managing 'Resistance to Change': A case study;
- Exercises in Perception and Communication;
- Films on 'Lean Production' and 'Quality Circle';
- Employees' Involvement Mechanisms;
- Leveraging supervisory time better;
- Creative Problem-solving Techniques and their hands-on
   application to 'live' priority-areas (team-work);
- Teams' presentations and summing up.